Wednesday, April 30, 2014

Quick Notes

Just a couple of quick notes for everyone to watch as they are cashing out.

1.) We have had some confusion on when to use paper clips with ones and when not to. The ONLY time we paperclip ones is if there are 25. You paper clip these together so that it is easier to count. If you have 22 ones don’t paperclip. If you have 27 ones you would clip 25 and leave 2 loose. If you have 58 ones you would clip two bundles of 25 each and leave 8 loose. If anyone has any questions regarding this please ask me.

2.) The green check list and the white boat count sheet should be separated and not stapled together when placed in your bag. It makes if very time consuming for accounting to deal with stapled papers when they deal with on average 22 bags a day. Please give accounting a hand and pull them apart before putting them in the bag.

3.) Please remember that we replace the bank back into its original baggie and we do this with the smallest bills possible. All remaining big bills (your deposit) get placed inside the purple sheet with your charges and tickets etc.

If anyone has any questions or is unsure about the cash out process let me know. Now that we are hiring up, I will have time to come around and work with each of you. Thank you for your patience as we work to get enough staff to fill all spots.

DAILY INFORMATION FOR WEDNESDAY APRIL, 30, 2014

WED 4/30/14

TOURS AND CHARTERS:

ALEXANDRIA ~

The Miss Christin has a ONE WAY group tour back from MTV. No tickets.
The Miss Christin has a ONE WAY group tour back from MTV. No tickets
The Cherry Blossom has a charter @ 6:30pm. – Worldstrides – Concord MS – 265ppl
The Miss Christin has a charter @ 7:30pm. – Mann Travel – Eastover Elem – 97ppl

NATIONAL HARBOR ~ No Tours

GAYLORD ~ No Tours

GEORGETOWN ~

The Monuments Cruise has TWO off-scheduled groups @ 6:30pm. Please pre-print tickets.
Trans #857273 – Voyages A+ Levis
Trans #851041 – Mars – SJ Shades Mountain

Sunday, April 27, 2014

DAILY INFORMATION FOR SUNDAY, APRIL 27, 2014

SUN 4/27/14

BASEBALL BOAT LEAVING ALEXANDRIA @ 12:00PM. Nats vs. Padres! On the Water taxi…

TOURS AND CHARTERS:

ALEXANDRIA ~

The Miss Christin has a charter @ 6:45pm. – Whitefiled 8th Grade – 99ppl
The Miss Mallory has a charter @ 7:00pm. – Agawam HS Band – 51ppl


NATIONAL HARBOR - NO TOURS OR CHARTERS


GAYLORD ~ Group #872015 – 7:15 Taxi – HFMA Region 8 – 25 ppl (tickets in booth)


Lockheed Martin has PURCHASED RED VIP Vouchers. These vouchers are red & will have our company name and address stamped on the back so that you can recognize them. They are to be given preferential treatment should they bring them to the window. These tickets were paid for and are not free. You ring them up exactly the same in the system, it’s just that since they paid us money, they should be given priority over any other unpaid ticket holders.


GEORGETOWN ~ NO TOURS OR CHARTERS

Friday, April 25, 2014

DAILY INFORMATION FOR SATURDAY APRIL 26, 2014

SAT 4/26/14

Canine Cruise @ 11am on the Matthew Hayes…

MONUMENTS IS RUNNING TWO BOATS TODAY! CHECK SCHEDULE IN COMPUTER!

BASEBALL BOAT LEAVING ALEXANDRIA @ 12:00PM. SOLD OUT!!!! Nats vs. Padres! On the Water taxi…

TOURS & CHARTERS:
ALEXANDRIA ~
The Miss Christin has a ONE WAY group tour back from MTV. No tickets
Water Taxi - #857175 – Brightspark – Lewisville HS – 54ppl
Water Taxo - #884693 – 5:25 AL to 8:50 NH - Williams Group – 15ppl

NATIONAL HARBOR
Charter on Miss Christin @ 7:00pm – Mike Worden – 132ppl

GAYLORD~
The Miss Christin has a charter @ 7pm out of NH. Please direct passengers to docking location.
Lockheed Martin has PURCHASED RED VIP Vouchers. These vouchers are red & will have our company name and address stamped on the back so that you can recognize them. They are to be given preferential treatment should they bring them to the window. These tickets were paid for and are not free. You ring them up exactly the same in the system, it’s just that since they paid us money, they should be given priority over any other unpaid ticket holders.


GEORGETOWN~
Group - #881389 – 2:30pm RT Rye Neck High School – 20ppl
Charter on Admiral Tilp @ 7:30pm – Alpha Chi Sigma – 33ppl

Thursday, April 24, 2014

DAILY INFORMATION FOR FRIDAY APRIL 25, 2014

FRI 4/25/14

BASEBALL BOAT LEAVING ALEXANDRIA @ 6:00PM. Nats vs. Padres! On the Miss Christin…

Tours and Charters:

ALEXANDRIA ~
The Cherry Blossom has a charter 12:00pm. – Steve Jung
The Cherry Blossom has a charter 6:30pm. – Florence Chapel MS – 249ppl
The Admiral Tilp has a charter 8:00pm – James Hughes – 45ppl

NATIONAL HARBOR - No Tours or Charters

GAYLORD~
Lockheed Martin has PURCHASED RED VIP Vouchers. These vouchers are red & will have our company name and address stamped on the back so that you can recognize them. They are to be given preferential treatment should they bring them to the window. These tickets were paid for and are not free. You ring them up exactly the same in the system, it’s just that since they paid us money, they should be given priority over any other unpaid ticket holders.

GEORGETOWN~ No Tours or Charters

DAILY INFORMATION FOR APRIL 24, 2014

THU 4/24/14

BASEBALL BOAT LEAVING ALEXANDRIA @ 6:00PM. Nats vs. Padres! On the Miss Christin…

Tours and Charters:

ALEXANDRIA ~
The Water taxi has a group tour @ 4:05pm. Trans #854209 – Silverlines
The Water taxi has a group tour @ 4:05pm. Trans #857175 – Brightspark
The Water taxi has a group tour @ 6:45pm. Trans #884342 – Tours Limited – 45ppl
Monuments Tour @ 7:00pm #864084 – Doan Stuart School
Monuments Tour @ 7:30pm #883461 – Scholastica Travel – 78ppl
The Cherry Blossom has a charter @ 7pm.
The Miss Mallory has an OFF SCHEDULED group @ 7pm. Trans # Please pre-print tickets.

Georgetown Off Schedule Group but boat will depart AL at 5:30 and be open to the public. The only return for the public will be at 8:30pm
Group #868241 – 6:30pm out of GT - Travel Corner – Episcopal School of K 49 ppl

NATIONAL HARBOR/GAYLORD~

GEORGETOWN~
There is an open 5:30 Monuments boat that will only have a public open return at 8:30. It is for sale in the system.

Sunday, April 20, 2014

DAILY INFORMATION FOR SUNDAY APRIL 20, 2014

SUN 4/20/14 HAPPY EASTER TO ALL WHO CELEBRATE

BASEBALL BOAT LEAVING ALEXANDRIA @ 12:00PM. Nats vs. Cardinals! On the MATTHEW HAYS…

TOURS AND CHARTERS

ALEXANDRIA ~
Baseball is on the MATTHEW HAYS

NATIONAL HARBOR/GAYLORD ~ No groups or charters

GEORGETOWN ~ No groups or charters


Reminders:
HAPPY EASTER SUNDAY

Saturday, April 19, 2014

DAILY INFORMATION FOR SATURDAY, APRIL 19, 2014

SAT 4/19/14 HAPPY EASTER WEEKEND

BASEBALL BOAT LEAVING ALEXANDRIA @ 12:00PM. Nats vs. Cardinals! On the Water taxi… SOLD OUT!!!! The Boat will be the Matthew Hays

TOURS AND CHARTERS:


ALEXANDRIA ~ Baseball Boat is Matthew Hays & SOLD OUT!

Monuments @ 1:30 RT Trans #872380 – Wine & Friends – 52ppl

Monuments @ 3:30pm. Trans #868011 – House of Travel – 55ppl

Charter Admiral Tilp at 7:30pm

All public Seaport cruises end with the 5:00pm. The 6:00pm is cancelled due to the Charter.


NATIONAL HARBOR/GAYLORD~


Group #881599 – Departing NH 4:40 to AL & transfer to Monuments RT then back to NH. Pull all
tickets for both trips at NH. Name: Kathy Lee – 17 ppl

GEORGETOWN~


I will be in GT as the ticket seller all day. If you need me call me but remember I have NO ACCESS to any computers or the ticket system from there.

Reminders:


This is Easter Weekend! I want to wish everyone a fantastic holiday if you celebrate. I also would like to thank you all for your patience as I try and navigate through some very intense flash fires that have been cropping up. We have lost a couple of people, but we are trying to build back up. I know it has been hard on all of you for the coverage, and I just want to express my thanks for sticking with it and helping me out. If you see any issues or have a complaint, please just give me a call. I have heard grumblings and that is not good for moral. Please stop complaining to other staff and just simply call myself or George and we will do our best to find a resolution. There is no need for people to get worked up. Please just give me a call. I have not been to my desk very much lately but can probably resolve issues if you just speak to me.

For those who may have not met him yet, we do have a new Assistant Visitor Services Manager. His name is George Pack and he will be introducing himself to you all as soon as he can.

Friday, April 18, 2014

DAILY INFORMATION FOR FRIDAY, APRIL 18, 2014

FRI 4/18/14

BASEBALL BOAT LEAVING ALEXANDRIA @ 6:00PM. Nats vs. Cardinals! On the Miss Christin…

TOURS AND CHARTERS:

ALEXANDRIA ~ No Tours or Charters

NATIONAL HARBOR/GAYLORD ~ No Tours or Charters

GEORGETOWN ~ No Tours or Charters

Reminders:

Thursday, April 17, 2014

DAILY INFORMATION FOR THURSDAY APRIL 17, 2014

THU 4/17/14
BASEBALL BOAT LEAVING ALEXANDRIA @ 6:00PM. Nats vs. Cardinals! On the Miss Christin…
Tours and Charters:
ALEXANDRIA ~
The Cherry Blossom has a charter @ 7:30pm.
Mt Vernon #880211 OW to Mt Vernon American Receptive 22ppl
6:00pm Baseball Boat out of AL
NATIONAL HARBOR/GAYLORD~
NO Groups
GEORGETOWN~
No boats

Reminders:

Sunday, April 13, 2014

DAILY INFORMATION FOR SUNDAY APRIL 13, 2014

SUN 4/13/14
PLEASE NOTE THE MONUMENTS TOURS ARE SOLD OUT FOR TODAY!!! AND THE MISS SOPHIE WILL BE BY MID MORNING!

PLEASE BE CAREFUL WHAT YOU TELL PEOPLE ABOUT AVAILABILITY. THEY CANNOT TRADE FOR ANOTHER TIME UNLESS THERE ARE SEATS OPEN!


The Miss Mallory will be running the public tour to Mount Vernon. Please advise passengers on correct location for boarding.

Tours and Charters:
ALEXANDRIA ~
The Mt Vernon cruise will be on a Water Taxi (Please direct to the correct dock)
The Cherry Blossom has a charter @ 12PM.
The Monuments cruise has a ONE WAY group tour @ 3:30PM. Trans #861461
The Miss Christin has a charter @ 1pm.
NATIONAL HARBOR/GAYLORD~
“NOTES”
GEORGETOWN~ ALL BOATS SOLD OUT…
We are running 2 boats today. Times are:
AL – 11:30, 12:30, 1:30, 2:30, 3:30, 4:30, 5:30
GT – 12:30, 1:30, 2:30, 3:30, 4:30, *5:30, & *6:30
(5:30 & 6:30 out of GT are OW only’s)

Friday, April 11, 2014

DAILY INFORMATION FOR SATURDAY APRIL12, 2014

SAT 4/12/14
Tours and Charters:

PLEASE NOTE THE MONUMENTS TOURS ARE SOLD OUT FOR TODAY!!! AND THE MISS SOPHIE WILL BE BY MID MORNING! PLEASE BE CAREFUL WHAT YOU TELL PEOPLE ABOUT AVAILABILITY. THEY CANNOT TRADE FOR ANOTHER TIME UNLESS THERE ARE SEATS OPEN!

ALEXANDRIA ~
The Admiral Tilp has a charter @ 10am. NO Public Tours
The Admiral Tilp has a charter @ 3pm. No Public Tours
The Cherry Blossom has a charter @ 6PM.
Mt Vernon OW back… we don’t need to do any thing #870008

NATIONAL HARBOR/GAYLORD~
Taxi Group OW #877037 12:50pm for 72 ppl – Washington DC Port
The Water taxi has a group tour @ 4:50pm. Trans #866584 This is a RT combo ticket to catch the Monuments Tour in Alexandria. They will board in NH and Tickets should be printed in NH.

GEORGETOWN~ ADDED MONUMENTS RUN 7:30FROM AL TO 8:30 GT.
The Monuments has a group tour @ 2:30pm. Trans#875734 – 7M Tours (Jenny St.Jean)
The Monuments has a group tour @ 4:30pm. Trans #857271 – Jumpstreet Tours
The Miss Mallory has a charter @ 5:30pm. Please direct passengers where to board.

***NOTE IN GEORGETOWN***
REGATTA RACES Time line

Thursday 10th April from 0800 till 1700

course laid in the river starting about mid river about mid way along the Georgetown board walk, going up stream to just above the three sisters.

Saturday 0800 racing starts on the course
Saturday 1630 racing finishes and the course starts to be pulled
Saturday 1900 course fully removed from the river


DAILY INFORMATION FOR FRIDAY APRIL 11, 2014

FRI 4/11/14
VIATOR ~
Tracking # 56786634 – Judith Howard @ 12:30pm = Trans # 864109

Tours and Charters:
ALEXANDRIA ~
The Cherry Blossom has a charter @ 7PM. World Projects – Bechman HS – 123 ppl
The Miss Mallory has a charter @ 7pm. Mustang Stampede JJ Pierce HS – 73 ppl
NATIONAL HARBOR/GAYLORD~ No Groups
GEORGETOWN~ #875022 – GWU – 1:30pm – 104 ppl
***NOTE IN GEORGETOWN***
REGATTA RACES Time line

Thursday 10th April from 0800 till 1700

course laid in the river starting about mid river about mid way along the Georgetown board walk, going up stream to just above the three sisters.


Friday at 0600, the course will be checked for any problems and there will be people on site

Friday 1300 – racing starts on the course
Friday 1700 – racing finishes on the course for the day

Saturday 0800 racing starts on the course
Saturday 1630 racing finishes and the course starts to be pulled
Saturday 1900 course fully removed from the river



Reminders:
Today is the last day for the Cherry Blossom tours out of Georgetown. The Monuments Cruise will continue to run from Alexandria to Georgetown on Saturdays and Sundays only until the next schedule change.
Peak bloom dates for the festival are predicted to be April 8-12, according to the National Park Service. This year's festival will be held March 20-April 13, with the festival parade to be held April 12

Thursday, April 10, 2014

DAILY INFORMATION FOR THURSDAY APRIL 10, 2014

THU 4/10/14
BASEBALL BOAT LEAVING ALEXANDRIA @ 3:00PM. Nats vs. Marlins! On the Water taxi…
Tours and Charters:
ALEXANDRIA ~
Baseball Boat @ 6:00pm on MC
The Miss Christin has a charter @ 7pm. Jim Mulvhill Tours – Lebanon – 88 ppl
The Miss Christin has a group tour @10:30AM. Trans #836713
The Miss Christin has a ONE WAY group tour back from MTV. No tickets. #862773 Tickets don’t need printing on this group
NATIONAL HARBOR/GAYLORD~ No Groups
GEORGETOWN~
10:30 GT - #872138 – Mommy Museum – 16 ppl
10:30 GT - #868231 – Rebecca Marvin – 33 ppl
10:30 GT - #871718 – Knollwood Retirement Community – 20 ppl
1:30 GT - #872841 – Fountains at Washington House – 17 ppl
2:30 GT - #872018 – Maxim Tours GMT2519 – 21 ppl
2:30 gt - #876209 - Tapan Gandhi - 5 VIPS

Reminders:
Peak bloom dates for the festival are predicted to be April 8-12, according to the National Park Service. This year's festival will be held March 20-April 13, with the festival parade to be held April 12

Wednesday, April 9, 2014

DAILY INFORMATION FOR WEDNESDAY APRIL 9

WED 4/9/14
BASEBALL BOAT LEAVING ALEXANDRIA @ 6:00PM. Nats vs. Marlins! On the Miss Christin…

Tours and Charters:
ALEXANDRIA ~
Baseball Boat on MC @ 6:00pm
The Water taxi has a group tour @ 6:45pm. Trans #862147
NATIONAL HARBOR/GAYLORD~ No Groups
GEORGETOWN~ No Groups

Reminders:
Peak bloom dates for the festival are predicted to be April 8-12, according to the National Park Service. This year's festival will be held March 20-April 13, with the festival parade to be held April 12

Saturday, April 5, 2014

DAILY INFO AND UPDATES FOR Saturday, April 4th

We have a couple of groups and also the Miss Sophie running. The Admiral Tilp also starts this weekend. Please pay attention to the fold out schedule and be familiar with the previous post regarding the Miss Sophie.

Groups for today:

Alexandria -
#806818 - 5:30pm Monuments RT - Ambassadair - Grueninger Travel Group - 138 total

#868147 - 7:30pm Monuments RT - Off Schedule First Choice Tours - 35 total

Georgetown -
#872537 - 4:30pm Monuments RT - Viajemos - 21 total

Friday, April 4, 2014

MISS SOPHIE INFO!!!! IMPORTANT PLEASE READ!!!!

We have started the Miss Sophie as of today. We do not have rack cards as yet but I am sending information to all the booths and it is also here on the blog. Please read this carefully.

There are departures from National Harbor, Alexandria and the National Mall in DC. It will NOT stop at Georgetown. Repeat... It will NOT STOP AT GEORGETOWN! This is different from last year.

There are certain times that it will not depart from National Harbor. I have hightlighted those and they should not be sold from the National Harbor/Gaylord booths.

There are certain times that it will not depart from Alexandria and likewise it should not be sold from the Alexandria booth. These times are also highlighted on your booth paperwork.

The pricing is simple. Departing from NH & AL for pricing purposes is seen as one departure point and the Mall is the other point. The prices are:

Adult - $28.00 RT (NH/AL to DC)or (DC to NH/AL)
$14.00 OW (NH/AL to DC)or (DC to NH/AL)

Child - $16.00 RT (NH/AL to DC)or (DC to NH/AL)
$ 8.00 OW (NH/AL to DC)or (DC to NH/AL)

Please read the schedule carefully and post it in the booth for everyone. The copy in there is not for you to take or hand out. It is for everyone to use.

I will be at the National Harbor booth. If you have customers and want me to walk you through it, just give me a call. The codes for the boats are: NA (National Harbor/Alexandria) and DC (Natioanl Mall in Washington DC)

Departing National Harbor : 9:35am, 1:10pm, 5:10pm
(NH/GL does not sell 11:10am or 3:10pm as they do not stop at NH, only AL)

Departing Alexandria : 11:10am, 12:30pm, 1:50pm, 3:10pm, 4:30pm, 5:50pm, 7:10pm
(AL does not sell 9:35 from NH as that goes direct to the mall & does not stop in AL)

Departing DC Mall : 10:30am, 11:50am, 2:30pm, 3:50pm, 6:30pm

Thursday, April 3, 2014

MISS SOPHIE STARTS TOMORROW, FRIDAY APRIL 4TH

Specifics you should know:


On the ticket system the Origin for this run is NA (stands for NationalHarbor / Alexandria) and the Destination is DC

The very first trip of the day 9:35am goes directly from NH to DC. This trip should not be sold in AL even though the ticket system will allow you to.

There are two trips that depart from AL only. Specifically the 11:10am and 3:10pm. That means that the boat did not originate from NH. The ticket sellers in NH and GL should not sell this departure time as the customer will not have a boat to get on.

There are two trips that depart from NH then continue to AL then to DC. Specifically the 1:50pm and 5:50pm trips. Ticket sellers in AL should use the tickets labeled [VIA AL]. These tickets are only available at the AL POS’s. The ticket seller will have to select the times departing NH 1:10pm and 5:10pm. This ticket will print out the NH dock time as well as the AL dock time.

For passengers returning on the 2:30pm boat from DC there will be a voucher handed out by the Captain / Crew to connect to NH using the NationalHarbor / Alexandria Water Taxi.

I will be bringing the schedules out to the different booths tomorrow.