NO RAIN!!!!
ALEXANDRIA:
OFF SCHEDULE GROUP - Monuments at 7:30pm - #860422 - Gladden MS - Futuristic Travel - 55 people - Matthew Hayes
NATIONAL HARBOR:
Nothing going on other that continued construction of the Ferris Wheel
GAYLORD:
Charter - 7:00pm to 10:00pm on a Water Taxi - 75 people
GEORGETOWN:
Group Explorica - 11:30am to 12:30am - 23 people
Enjoy the sunshine and smile! Spring is hopefully here....
Monday, March 31, 2014
Sunday, March 30, 2014
DAILY INFO AND REMINDERS FOR Sunday March 30, 2014
RAIN, RAIN, RAIN & more RAIN! Not much going on today due to the weather.
GEORGETOWN:
Has one group #870615 - Maximum Tours - the boat has the tickets on board.
There will be ticket seller at GT today. All tickets from the GT side will be sold on the boat.
Have a GREAT day out there and try to stay dry.
Lynn
GEORGETOWN:
Has one group #870615 - Maximum Tours - the boat has the tickets on board.
There will be ticket seller at GT today. All tickets from the GT side will be sold on the boat.
Have a GREAT day out there and try to stay dry.
Lynn
Saturday, March 29, 2014
DAILY INFO AND REMINDERS FOR Wednesday, March 29th
Hey everyone it looks like we are going to have rain all day today and tomorrow.
GEORGETOWN:
We will NOT have a person in Georgetown this weekend. All tickets departing that location will be sold on the boat.
All tickets including groups departing from GT have been pulled and are on the boat.
ALEXANDRIA:
There is a BASEBALL boat departing at 1:00PM today. In the event that the game is cancelled we will exchange thier tickets to another game. Either trade them at the booth if they already know what game, or just have them keep the tickets and then call the office once they know.
Monuments Group #862712 at 1:30pm OW - Red Wedding and Blue - 19 people
GAYLORD:
Charter - 6:00PM - Long Valley Raiders Competition - Ms. Gina Garofalo - 124 people
NATIONAL HARBOR:
Nothing departing from there except normal business
GENERAL COMMENTS:
Everyone be safe out there and please keep brochures inside if the rain is hitting the counters. Those brochures are costly and get ruined in the rain. I will be in and out today so please use my cell phone to contact me.
HAVE A GREAT DAY OUT THERE AND SMILE!!! :)
Lynn
GEORGETOWN:
We will NOT have a person in Georgetown this weekend. All tickets departing that location will be sold on the boat.
All tickets including groups departing from GT have been pulled and are on the boat.
ALEXANDRIA:
There is a BASEBALL boat departing at 1:00PM today. In the event that the game is cancelled we will exchange thier tickets to another game. Either trade them at the booth if they already know what game, or just have them keep the tickets and then call the office once they know.
Monuments Group #862712 at 1:30pm OW - Red Wedding and Blue - 19 people
GAYLORD:
Charter - 6:00PM - Long Valley Raiders Competition - Ms. Gina Garofalo - 124 people
NATIONAL HARBOR:
Nothing departing from there except normal business
GENERAL COMMENTS:
Everyone be safe out there and please keep brochures inside if the rain is hitting the counters. Those brochures are costly and get ruined in the rain. I will be in and out today so please use my cell phone to contact me.
HAVE A GREAT DAY OUT THERE AND SMILE!!! :)
Lynn
Sunday, March 23, 2014
DAILY INFO AND REMINDERS FOR Monday, March 24th
Monday 3/24/14
Tours and Charters:
GEORGETOWN~
VIATOR –
|
Monday,
March 24, 2014
|
12:30PM
|
57497174
|
868572
|
Price
|
Zachary
|
|
Monday,
March 24, 2014
|
1:30PM
|
57013936
|
865292
|
Sweeney
|
Joe
|
|
Monday,
March 24, 2014
|
2:30PM
|
56943716
|
865277
|
Mirikitani
|
Edward
|
Reminders:
Today is the first
day for the Cherry Blossom tours. During the week, we will run a 45 minute
narrated tour out of Georgetown only! Saturdays and Sundays we will run
the full Monuments Cruise between Alexandria and Georgetown.
Peak bloom dates for the festival are predicted to be April
8-12, according to the National Park Service. This year's festival will be held
March 20-April 13, with the festival parade to be held April 12
Saturday, March 22, 2014
DAILY INFO AND REMINDERS FOR Sunday, March 23rd
Sunday 3/23/14
If people are
interested in doing the Monuments Cruise from National Harbor, make sure you
process their tickets as a combo ticket, taking the Water Taxi to Alexandria to
catch the boat.
We still do not have
a physical structure in Georgetown so there will be some procedures that differ
from regular operations. If you have any questions, don’t hesitate to call.
DAILY INFO AND REMINDERS FOR Satuday, March 22nd
Saturday 3/22/14
TODAY IS THE FIRST
DAY FOR GEORGETOWN!!!
If people are
interested in doing the Monuments Cruise from National Harbor, make sure you
process their tickets as a combo ticket, taking the Water Taxi to Alexandria to
catch the boat.
We still do not have
a physical structure in Georgetown so there will be some procedures that differ
from regular operations. If you have any questions, don’t hesitate to call.
Tours and Charters:
ALEXANDRIA ~
The Miss Mallory has a charter @
8pm.
Friday, March 21, 2014
DAILY INFO AND REMINDERS FOR Friday, March 21st
Friday 3/21/14
Tours and Charters:
ALEXANDRIA ~
The Miss Mallory has a charter @
7pm.
The Cherry Blossom has a charter
@ 8pm.
NATIONAL
HARBOR/GAYLORD ~
Water taxi Group Tour @ 7:15pm.
Trans # 868394
Thursday, March 20, 2014
DAILY INFO AND REMINDERS FOR Thursday, March 20th
Thursday 3/20/14
Tours and Charters:
ALEXANDRIA ~
The Cherry Blossom has a charter @ 7:30pm.
SPRING OFFICIALLY BEGINS AT 12:57PM TODAY!!!!
Tuesday, March 18, 2014
Sunday, March 16, 2014
DAILY INFO AND REMINDERS FOR Monday, March 17th
Monday 3/17/14
!!! DUE TO WINTER STORM WILEY, THE WATER TAXI SERVICE
WILL NOT BE RUNNING MONDAY, MARCH 17TH.
IT WILL RESUME ITS REGULAR SCHEDULE ON
TUESDAY, MARCH 18TH!!!
Tours and Charters:
ALEXANDRIA ~
The Miss Mallory has a charter @
6pm. (unless otherwise scheduled)
DAILY INFO AND REMINDERS FOR Sunday, March 16th
Sunday 3/16/14
Tours and Charters:
ALEXANDRIA ~
The Cherry Blossom has an Open House @ 1PM. This is an Open House
for people who are interested or who already have a contract to rent the boat.
It is not open to the general public.
Saturday, March 15, 2014
DAILY INFO AND REMINDERS FOR Saturday, March 15th
Saturday 3/15/14
Tours and Charters:
NATIONAL HARBOR/GAYLORD~
The Miss Christin has a charter @ 7pm out of National Harbor. Please direct guests to the end of the dock where the Miss Christin picks up for Mount Vernon.
Friday, March 14, 2014
DAILY INFO AND REMINDERS FOR Friday, March 14th
Friday 3/14/14
Tours and Charters:
ALEXANDRIA ~
The Cherry Blossom has a charter
@ 7:30pm.
Tuesday, March 11, 2014
Monday, March 10, 2014
Sunday, March 9, 2014
Saturday, March 8, 2014
DAILY INFO AND REMINDERS FOR Saturday, March 8th
Saturday 3/8/14
Tours and Charters:
ALEXANDRIA ~
The Miss Mallory has a charter @
6:30pm.
NATIONAL HARBOR/GAYLORD~
Water taxi
ROUND TRIP tour @3:15pm out of GL. Trans # 865272.
Friday, March 7, 2014
Thursday, March 6, 2014
Wednesday, March 5, 2014
REMINDERS
Hi All
Now that we are back into the swing of things, here are a few reminders for returning staff and updates for the new hires.
1. Please make sure you call both Sydney and I on our cell phones when you arrive to work. We need to know that you have made it in. This goes for BOTH day and evening shifts. You must use the booth cell phone to call. You cannot use your personal phone. If there are two of you assigned to work a booth location at the same time, then only the first person to arrive should call. Please leave a message as to who you are and that you are there. You do not need to call when you leave, only when you arrive. If we know you are just calling in to report, we will probably let it go to voice mail. Usually we are driving in ourselves and can't get to it, or in a meeting etc. If it is about something else, please let it go to voice mail and then call back a second time. If we get two calls from the same location, we know there is an issue and not just reporting in.
2. Please make sure you write the Day and Date on the Checklist and do the chores listed on it. Do not just initial them all off in advance. I do request that you use your initials rather than a checkmark. This gives me an immediate recognition of who was in the booth without having to go back onto old schedules.
3. CHECK THE BLOG!!! There may be nothing on it, but you should check it periodically. Like this message, there may be updates during the day and if we have meetings first thing, we may not get the blog posted right away.
4. If you find there is an issue with either the ticket system or the Internet, you MUST call either myself or Sydney or both ASAP!!! Even if you think it's nothing. It could be an indication of something bigger going on and we need to address the issue right then. Just so we are clear on this point, failure to report a computer technical issue could result in a write up.
5. I don't think I passed this on to the new staff, but PLEASE fill out the Season Pass form yourself. DO NOT let the customer do it. We need ALL information on the form filled out and if the customer does it they will not complete it. Trust me on that point. LOL!They also will scribble and we need to be able to read it in order to put them in the computer system. Please print their information yourself. You can ask for a drivers license or something and fill it out from that. That's actually easier. YES we need an email address. NO we will not spam them or share their address. The information is for contact only should they lose a pass or have one stolen. Lost passes are not unusual, so it is important. I usually have on average five passes either lost or stolen each year. I need that information to be able to contact them.
6. When checking out, please make sure the purple sheet is placed inside the big zipper bank bag with the receipts and deposit and the cash bank is all that goes back into the little plastic baggie and then inside the big zipper bank bag as well.
7. We have been selling a lot of Season Passes. Please make sure they are folded seperate in your bag and not stapled to your purple sheet. They are separated out here at the office and it is easier if they are not stapled to the receipts and sheet.
8. For those who think it's only your bank or three banks the office has to reconcile, I just wanted to let you understand that Randi has to balance out 22 Daily bank deposits and recreate banks for your use. That is a lot of work. Magnify your deposit by 22 and you will understand basically HALF of what she does daily. Please follow all procedures and dot all I's and cross all T's. If not for your own professionalism, and integrity, then please do it for Randi. She needs your help in this.
I wish to express my thanks to everyone for all their hard work so far and for doing such a great job in getting us open and running. It has been a difficult winter and opening week with all the snow and I appreciate everyone's dedication to coming in and getting us going. You all are awesome!
Now that we are back into the swing of things, here are a few reminders for returning staff and updates for the new hires.
1. Please make sure you call both Sydney and I on our cell phones when you arrive to work. We need to know that you have made it in. This goes for BOTH day and evening shifts. You must use the booth cell phone to call. You cannot use your personal phone. If there are two of you assigned to work a booth location at the same time, then only the first person to arrive should call. Please leave a message as to who you are and that you are there. You do not need to call when you leave, only when you arrive. If we know you are just calling in to report, we will probably let it go to voice mail. Usually we are driving in ourselves and can't get to it, or in a meeting etc. If it is about something else, please let it go to voice mail and then call back a second time. If we get two calls from the same location, we know there is an issue and not just reporting in.
2. Please make sure you write the Day and Date on the Checklist and do the chores listed on it. Do not just initial them all off in advance. I do request that you use your initials rather than a checkmark. This gives me an immediate recognition of who was in the booth without having to go back onto old schedules.
3. CHECK THE BLOG!!! There may be nothing on it, but you should check it periodically. Like this message, there may be updates during the day and if we have meetings first thing, we may not get the blog posted right away.
4. If you find there is an issue with either the ticket system or the Internet, you MUST call either myself or Sydney or both ASAP!!! Even if you think it's nothing. It could be an indication of something bigger going on and we need to address the issue right then. Just so we are clear on this point, failure to report a computer technical issue could result in a write up.
5. I don't think I passed this on to the new staff, but PLEASE fill out the Season Pass form yourself. DO NOT let the customer do it. We need ALL information on the form filled out and if the customer does it they will not complete it. Trust me on that point. LOL!They also will scribble and we need to be able to read it in order to put them in the computer system. Please print their information yourself. You can ask for a drivers license or something and fill it out from that. That's actually easier. YES we need an email address. NO we will not spam them or share their address. The information is for contact only should they lose a pass or have one stolen. Lost passes are not unusual, so it is important. I usually have on average five passes either lost or stolen each year. I need that information to be able to contact them.
6. When checking out, please make sure the purple sheet is placed inside the big zipper bank bag with the receipts and deposit and the cash bank is all that goes back into the little plastic baggie and then inside the big zipper bank bag as well.
7. We have been selling a lot of Season Passes. Please make sure they are folded seperate in your bag and not stapled to your purple sheet. They are separated out here at the office and it is easier if they are not stapled to the receipts and sheet.
8. For those who think it's only your bank or three banks the office has to reconcile, I just wanted to let you understand that Randi has to balance out 22 Daily bank deposits and recreate banks for your use. That is a lot of work. Magnify your deposit by 22 and you will understand basically HALF of what she does daily. Please follow all procedures and dot all I's and cross all T's. If not for your own professionalism, and integrity, then please do it for Randi. She needs your help in this.
I wish to express my thanks to everyone for all their hard work so far and for doing such a great job in getting us open and running. It has been a difficult winter and opening week with all the snow and I appreciate everyone's dedication to coming in and getting us going. You all are awesome!
Tuesday, March 4, 2014
DAILY INFO AND REMINDERS FOR Tuesday, March 4th
TUE 3/4/14
We will resume Water Taxi Service beginning with the 4:05pm Run from Alexandria. (4:35/4:50 run from GL/NH.
Tours and Charters:
ALEXANDRIA ~
The Miss Christin has a charter @
6pm.
Reminders:
Peak bloom dates for the festival are predicted to
be April 8-12, according to the National Park Service. This year's festival
will be held March 20-April 13, with the festival parade to be held April 12
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